3 days no calories or steps tracked
complete
Greg Fong
complete
Greg Fong
Hey Mark Stevenson! Merry Christmas. I am sorry to hear that your data is not being tracked. I can see from my side that you don't have Apple Health connected. You will need to connect it for calories burned and steps to come through. We currently don't have a way to pull calorie and step data from Whoop, as they have not made that available yet. Let me know if that helps!
M
Mark Stevenson
Greg Fong Hi Greg! Merry Christmas to you too!! It shows connected on my end here’s a screen shot. Been disconnecting and reconnecting multiple times but with no success. I did get a new Apple Watch recently. Could that be the issue?
M
Mark Stevenson
Greg Fong sorry meaning both whoop and apple health
M
Mark Stevenson
Greg Fong hey Greg did a couple of unpairing and pairing with new Apple Watch. Every day corrected itself except December 21st. Apple Health shows correct data but for whatever reason isn’t syncing in the DD app.
M
Mark Stevenson
Meant 21st