Not register sleep | Voters

Not register sleep

Lars G

The app did not register my sleep from my Garmin clock on night to May 7. According to my Garmin I slept from 20:36-04:43, minus 22 min awake, 7h 45min. It registered all the activities and the sleep the next night. What do I do? (I have a streak above 500)

May 8, 2026

Greg Fong

Lars G Hey Lars. Thanks for reaching out. Sorry about the delayed response, but your sleep for May 7th should be fixed now.

Lars G

I had hoped for help from the app’s support team. No point of using an app that does not function properly.

blackimaks blackimaks

Similar problems, I don't want to synchronize my sleep, it was almost 200, on May 7, everything flew off ((

Paul Pleßow

Same problem here, same night, also Garmin. The Garmin Connect App shows 8h29min of sleep that night. Calories and steps synced correctly. 
Explanation: 
It was in the evening when I opened the DD-App and tapped the sync button. The  pop up message 'this may take a few minutes' appeared. But the syncing wouldn't work, even after reapeated taps to the sync button (indicator remained at 'synced 23hrs ago' or similar). I'm not in the leaderboard range where the streak matters much but my points do.

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